Exceptional U.S. Based Level 1 Remote Phone Support your very own help desk support without the costly overhead. The Layer 7 Data Solutions L1 Service Desk Help provides our customers with professional and immediate support 24x7x365. Our Service Desk is staffed by certified IT professionals who are available via phone, email, web chat, or our secure web portal. We know how to effectively run a world class help desk. And we are confident that we can fulfill your needs. Whether you need technical, product or application support, the Layer 7 Data Solutions L1 Service Desk can be tailored to meet your specific requirements.