Managed Service Provider
Managed IT that keeps your business moving
Proactive monitoring, a U.S.-based service desk, and security-minded operations from a New York MSP.
IT that is looked after, not just fixed
Technology should help your team move forward instead of leaving you to react to outages, alerts, and routine maintenance. Layer 7 manages the day-to-day so you can focus on the business.
Network monitoring (NMaaS)
Cloud-based remote monitoring and support that watches your network and systems, with fewer false-positive alerts.
L1 Service Desk
U.S.-based Level 1 support for your users by phone, email, web chat, or secure portal, tailored for technical, product, or application support.
Security and backup practices
Best practices for security and backup management applied as part of normal operations, not as an afterthought.
Security as a Service
Reporting and remediation
Detailed analysis of your environment, clear reporting on issues and actionable items, and the fixes needed to stabilize it.
Cloud connectivity
Guidance on moving to the cloud and keeping your servers and applications connected and supported once you get there.
Cloud 7
Documentation and handoff
You get detailed documentation and a proper handoff, so you always know how your environment is built.
Tired of surprise outages and noisy alerts?
Network monitoring continuously supervises your network for slow or failing systems, usage, and performance, and tells your IT team about outages or degraded performance by email and text message.
Monitoring is a critical IT function. It can help protect network performance, employee productivity, and your infrastructure budget by catching problems early, before they interrupt the business.
What monitoring can catch early
- Low drive space
- Virus and malware infection
- Degrading hardware
- Slow or failing systems
- Usage and performance changes
From assessment to ongoing optimization
Our monitoring and managed-services engagements follow five clear stages.
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Assess
A detailed analysis of your current environment, with reporting on issues and actionable items.
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On-board
Initial maintenance, projects, and remediation needed to stabilize your technology.
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Manage
Ongoing monitoring and maintenance designed to keep your business optimized.
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Protect
Industry best practices applied to security and backup management.
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Optimize
Enterprise-class technology and staff keep your infrastructure optimized. Critical issues are identified, reported, and resolved.
What you can expect
Every environment is different. We start by learning how yours works, then agree on a plan, so the right level of support depends on your business.
More from Layer 7
Security as a Service
Email and data protection, delivered and managed for you.
Explore
Cloud 7
Practical cloud guidance and migration, built with Microsoft Azure.
Explore
Managed Services overview
See how Layer 7 supports and improves your whole environment.
View services
Security overview
Planning, backup, and recovery for the data your business depends on.
View security
Ready for more dependable IT?
Tell us what is breaking, what is growing, or what needs to be more secure. We will help you work out the next step.